Privacy Policy

1. Information We Collect

We may collect the following information:

• Full name
• Email address
• Phone number
• Company name
• Other information relevant to direct marketing and customer communication

2. How We Use Your Information

We collect your information to better understand your needs and provide improved services, including:

• Internal record-keeping
• Improving our products and services
• Sending promotional emails regarding products, services, special offers, and other relevant updates
• Conducting market research through email, telephone, or post
• Responding to enquiries and support requests

3. Security of Your Information

We are committed to ensuring that your information remains secure. Appropriate physical, electronic, and managerial procedures have been implemented to safeguard information collected through this website and prevent unauthorised access or disclosure.

4. Data Retention

In accordance with South African tax legislation, we retain basic personal information, including your name, address, and contact details, for a minimum period of five (5) years from the date of transaction or service.

After this period, your personal information will be securely deleted, anonymised, or destroyed.

Information collected for marketing purposes will be retained until you opt out of communications or withdraw consent.

5. Cookies & Website Analytics

Our website may use cookies and similar technologies to improve user experience and analyse website performance.

You may disable cookies through your browser settings. However, some features of the website may not function correctly.

6. Links to Other Websites

Our website may contain links to external websites. Once you leave our website, we have no control over the privacy practices or content of those websites.

We recommend reviewing the privacy policies of any third-party websites before providing personal information.

7. Direct Marketing Communications

If you have previously agreed to receive marketing communications from us, you may withdraw your consent at any time by contacting us at:

8. Sharing of Personal Information

Event Cloud Solutions will not sell, rent, or disclose your personal information to third parties without your consent unless required by law or necessary to provide requested services.

9. Your Rights Under POPIA

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of personal information where applicable
• Object to the processing of personal information
• Withdraw consent for marketing communications

10. Contact Information

11. Changes to This Privacy Policy

Event Cloud Solutions may update this Privacy Policy from time to time by publishing changes on this page.

We encourage you to review this page periodically to stay informed about how we protect your information.

Last Updated: 5 March 2026